Run personalized WhatsApp campaigns, generate verified leads, and deliver instant support with Lead Engine’s 360° platform for India.
Lead Engine’s versatility shines across various business functions. Whether you’re looking to boost your marketing, streamline sales, or improve customer service, our WhatsApp-based solutions have you covered. Here’s how Indian businesses are using Lead Engine:
Engage your audience where they already spend time – on WhatsApp. With Lead Engine, you can launch WhatsApp marketing campaigns to broadcast offers, product launches, and updates directly to customers’ phones. Use features like list segmentation to target the right users with the right message (for example, send exclusive coupons to your repeat buyers). The results can far outperform traditional channels: WhatsApp campaigns often achieve 45-60% click-through and conversion rates, compared to the meagre 2-5% seen with email marketing. You can also embed rich media (images, PDFs, etc.) in WhatsApp messages to create more engaging promotions – think product catalogues or video demos delivered instantly. All this with the confidence that almost every message will be read, thanks to WhatsApp’s high open rates. In short, Lead Engine enables personalized, high-impact marketing that drives revenue.
Start a Free TrialTurn WhatsApp into a lead generation machine. Lead Engine provides tools to capture and nurture leads seamlessly through chat. For instance, our WhatsApp Forms and Chatbot Flows can collect lead details (like name, email, preferences) in a friendly, conversational way – far more engaging than a web form. Sales teams can use quick replies to templates to respond to inquiries faster and keep prospects interested. Every lead who messages you on WhatsApp is auto logged in the Lead Engine CRM, where you can qualify and follow up. WhatsApp’s immediacy significantly shortens response times and helps convert hot leads before they go cold. In fact, deploying a WhatsApp chatbot to engage new visitors or ad respondents can boost lead volume by up to 5×. And because WhatsApp chats feel personal, prospects are more likely to respond and continue the conversation. Use cases include capturing leads from Facebook/Instagram “Click-to-WhatsApp” ads, following up on website inquiries via WhatsApp, and sending personalized product recommendations to interested shoppers. Call to Action: Ready to grow your sales pipeline?
Book a DemoDeliver prompt, conversational customer support through WhatsApp. Today’s customers value quick, convenient service, and **73% prefer live chat or messaging over email or phone support. With Lead Engine, you can manage all customer queries in a unified WhatsApp inbox, ensuring no message slips through. Support agents can chat with multiple customers at once, use saved reply to templates for FAQs, and even see each customer’s history for context. For common queries or after-hours support, deploy an automated WhatsApp chatbot to provide instant answers (e.g., “Where is my order?” or troubleshooting steps), with an option to connect to a human if needed. WhatsApp also supports rich media in support chats – you can send images, PDFs, or location pins, which is great for sharing product photos, manuals, or directing someone to your store. Another powerful use case is notifications and alerts: send order confirmations, shipping updates, appointment reminders, and more via WhatsApp so customers are always in the loop. These proactive messages reduce inbound queries and keep customers happy. By using Lead Engine for customer service, you build trust and loyalty through responsive communication. Plus, WhatsApp support can lighten phone and email volumes, saving your team time.
Contact SalesIf you run an e-commerce or retail business, Lead Engine’s WhatsApp solution can significantly boost your sales cycle. Use WhatsApp to send abandoned cart reminders, showcasing the items left behind and nudging customers to complete the purchase (WhatsApp can help recover up to 70% of abandoned carts through timely reminders). You can also broadcast flash sale announcements or back-in-stock alerts to drive urgency. With our platform, you might integrate your product catalogue so customers can browse and even purchase items through WhatsApp. For high-value purchases, enable customers to chat directly with a sales advisor on WhatsApp for personal recommendations – bridging the gap between online convenience and personal touch. Post-purchase, use WhatsApp to send order receipts and gather feedback, or even share how-to videos for your products. The result is a comprehensive shopping experience on WhatsApp that delights customers and increases conversions.
Transform the way you connect with customers, one WhatsApp message at a time!
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